GENERAL PRODUCT

What is the shelf life of Milkman milk powder?

Milkman has a two-year shelf life upon date of production.

What flavors of Milkman are currently available?

Currently, Milkman comes in two varieties – original Milkman Low-Fat Milk and Milkman Chocolate Milk with 18g of Protein. We are open to suggestions on future Milkman product innovations. Please send them to: admin@marronfoods.com

How much sugar is added to Milkman?

None. The sugars present in a serving of Milkman Low-Fat Milk are those occurring naturally in dairy milk.

Are there different sizes available?

Today, Milkman is available in a 1-quart (3.44 oz) packet while Milkman Chocolate Milk with 18g of Protein is packaged in a 2 oz. pouch that yields a single serving. We are open to ideas on other ways to deliver Milkman so feel free to send your suggestions to: admin@marronfoods.com

Does Milkman contain any GMOs?

No, Milkman does not contain any GMO's.

Is Milkman organic?

Milkman is not certified organic. However, the milk is source from grass-fed, USA

Is Milkman Gluten Free?

Milkman Low-Fat Milk and Milkman Chocolate Milk with 18g of Protein are not made with any gluten-containing ingredients.

Are there any allergens in Milkman?

Milkman is Milk so it contains milk, and that's it!

Does Milkman come in Whole Milk or Non-Fat Milk?

No. However, the amount of fat present in a serving of Milkman Low-Fat Milk can be dependent on the volume of water added to the powder. If your preference is a think, rich texture, simply add less water. On the contrary, if you prefer your milk more watery, well, then just add more water!

Does Milkman need to be refrigerated?

No. Milkman can be made and enjoyed on the go. It's a perfect Milk option for when refrigeration is not available.

Where can I buy Milkman?

Milkman is currently available at Whole Foods Market, Safeway PNW and other retailers nationwide.

How long does Milkman last in the fridge after it's mixed?

On average, once mixed, Milkman lasts 5-7 days in the refrigerator. Although, it is usually consumed must sooner than that!

How is powdered milk made?

What are the ingredients in Milkman Low-Fat Milk?

Concentrated nonfat milk, cream, lactose, sunflower lecithin, Vitamin A palmitate and Vitamin D3, Tocopherols (a natural source of Vitamin E to protect flavor)

CHOCOLATE MILK

What type of Protein is added to Milkman Chocolate Milk?         

What makes Milkman Chocolate Milk with 18g of Protein unique?            

Why is Milkman Chocolate Milk great for sports recovery?           

Can Milkman Chocolate Milk be served hot?

Yes! Whatever your preference – add around 6oz of boiling water to the powder in a mug and stir or mix with cold water and heat in the microwave

What are the ingredients in Milkman Chocolate Milk with 18g of Protein?

Milk and milk protein, pure cane sugar, natural cocoa, vanilla, sunflower lecithin, salt, vitamins A, D, & E

WHOLESALE

Do you offer Wholesale pricing? How does that work?

If you are interested in Wholesale purchasing, please contact our NY offices at (914) 967-2442.

Do you offer special pricing for Food Banks or other non-profit organizations?

If qualified, we do offer special pricing for Food Banks and other non-profit organizations. Please contact our NY offices at (914) 967-2442.

SHIPPING AND HANDLING

Orders Shipped within the U.S.

We ship directly to you, the customer via USPS, UPS or FedEx. When standard shipping is selected, Marron determines the most efficient shipping carrier for your order.

From where does my order ship?

Our fully integrated manufacturing facility is located in Durand, WI.

About Estimated Arrival Dates for Milkman Dry Milk Powder Orders

Estimated arrival dates are for domestic orders placed today. We’ve adjusted these estimates to account for holidays and weekends.

Estimated arrival dates don’t apply to:

  • Deliveries to Alaska, Hawaii, PO boxes and rural areas
  • Deliveries made to U.S. territories, APO, FPO and international addresses
  • Items shipped common carrier freight
  • Items that are out-of-stock at the time of ordering

Please Note:

  • Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.
  • Some items require a signature for delivery.
  • For shipping-related questions, please contact us directly at 1-844-4-MARRON.

Packages Do Not Ship from Our Distribution Center on the Following Holidays:

  • New Year’s Day
  • 4th of July
  • Martin Luther King Jr. Day
  • Labor Day
  • President’s Day
  • Thanksgiving
  • Memorial Day
  • Christmas

Please note: When standard shipping is selected, Marron determines the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), UPS or FedEx. Shipping charges may be subject to sales tax depending on the tax laws of the state the order is being shipped to.

Ordering from Outside the U.S.

We are pleased to offer our mail order and online shopping services to members and customers around the world.

  • Phone–Call 1-844-4-MARRON (1-844-462-7766)
  • Fax–Dial 1-914-967-2220
  • Online–Simply click “Proceed to Checkout” on the Shopping Cart page and follow the instructions from there.

By Mail–Mail to:

Marron Foods
327 Woodlands Box 15
Harrison, NY 10528

CHANGES AND CANCELLATIONS

How do I cancel or change my order?

We’re here to help. Feel free to call us at (Toll Free) 1-844-4-MARRON (1-844-462-7766) and we’ll see what we can do.

Returns

100% Satisfaction Guaranteed

We stand behind everything we sell. If you are not satisfied with your Marron purchase, you can return it for a replacement or refund. Items must be returned to Marron within 30 days of purchase.

Marron’s guarantee doesn’t cover damage caused by improper use or accidents.

If your item has a manufacturing defect, you can return it at any time.

Returning or Exchanging Items

You can return or exchange purchases from Marron/ Milkman.com by mail, regardless of whether you made your purchase online, or by phone.

You must have a proof of purchase for all returns and exchanges.

Since quantities may be limited, you can expedite an exchange by placing a new order and returning the unwanted merchandise..

Marron items go out of stock quickly. As a result, we may not be able to make requested exchanges. If this is the case, we will refund your form of payment for the purchase amount.

Returns and Exchanges by Mail

If you return a product by mail, we recommend that you ship your package with a carrier that can provide tracking. We aren’t responsible for packages lost without tracking proof.

Packages must be postmarked within 30 days of purchase for Milkman.com items.

If a customer returns merchandise that does not meet conditions of the 100% Satisfaction Guarantee, it will be sent back to the customer at their expense.

To return or exchange an order by mail:

  • Include a copy of your proof of purchase.
  • If your return was a gift, an email address is required to process a refund.
  • Ship your package with a carrier that can provide tracking and insurance.

For USPS, UPS, or FedEx, use this address:

Marron Foods
327 Woodlands Box 15
Harrison, NY 10528?

(Toll Free) 1-844-4-MARRON (1-844-462-7766)